Frequently Asked Questions

Standard shipping within the United States typically takes 3-5 business days. International shipping may take 1-4 weeks depending on your location and customs processing.

All orders include tracking information that will be emailed to you once your order ships.

Yes! We offer free standard shipping on all orders within the United States. International shipping rates vary by location and will be calculated at checkout.

Absolutely! Once your order ships, you'll receive an email with tracking information. You can also track your order by logging into your account on our website.

Yes, we ship worldwide! International shipping rates and delivery times vary by destination. Please note that you may be responsible for any customs duties or import taxes in your country.

Yes, 100%! Every Ghana Fugu product is authentically handwoven by skilled artisans in Northern Ghana. Each piece is unique with slight variations that reflect true handcraftsmanship — no two smocks are exactly alike.

Each Fugu smock is handwoven on traditional looms, which means slight variations in pattern alignment, stripe width, or color intensity are normal and expected. These "imperfections" are actually marks of authenticity that make your piece one-of-a-kind.

Our Fugu smocks are made from 100% cotton strips that are handwoven and then sewn together. The fabric is naturally heavy and durable, designed to last for years with proper care.

We accept returns within 7 calendar days of delivery. Items must be:

• Unworn and unwashed
• In original condition with tags attached
• In original packaging

Please email info@ghfugu.com to initiate a return.

Once we receive and inspect your return (usually within 3-5 business days), we'll process your refund to the original payment method. Please allow 5-10 business days for the credit to appear on your statement.

We don't offer direct exchanges at this time. If you need a different size or style, please return your item for a refund and place a new order. Note that popular items can sell out quickly!

We're sorry to hear that! Please contact us at info@ghfugu.com within 7 days of delivery with photos and your order number. We'll arrange a full refund or replacement including prepaid return shipping.

We recommend dry cleaning to preserve the quality and vibrant colors of your handwoven Fugu. If you prefer to hand wash:

• Use cold water and mild detergent
• Do not wring or twist
• Lay flat to dry
• Iron on low heat if needed

Fugu smocks are traditionally loose-fitting garments. Most of our smocks are "One Size" (S-XL) designed to fit a range of body types comfortably. Check individual product descriptions for specific measurements.

If you're between sizes or unsure, feel free to contact us for personalized sizing advice.

With proper care (dry cleaning or gentle cold wash), your Fugu should maintain its vibrant colors for years. Avoid direct sunlight when drying and storing to prevent any fading.