Last updated: 1 April 2026
Who We Are
Ghana Fugu ("we", "us", "our") operates the website ghfugu.com. We are committed to protecting your privacy and ensuring your personal information is handled responsibly. Our registered business address is Accra, Greater Accra Region, Ghana.
Information We Collect
We collect information you provide directly to us when you:
- Create an account (name, email address, password)
- Place an order (shipping address, billing information, phone number)
- Subscribe to our newsletter (email address)
- Contact us via our contact form (name, email, message content)
We also automatically collect certain technical information when you visit our site, including your IP address, browser type, device type, and pages visited. This data is collected through standard server logs and is used to improve site performance.
How We Use Your Information
- To process and fulfil your orders, including shipping and payment processing
- To communicate with you about your orders, account, and customer service enquiries
- To send marketing emails and newsletters (only with your consent; you may unsubscribe at any time)
- To improve our website, products, and customer experience
- To prevent fraud and ensure the security of our platform
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Shipping carriers (e.g., DHL, FedEx) to deliver your orders
- Payment processors to securely handle transactions
- Service providers who assist us in operating our website and business, under strict confidentiality agreements
Data Security
We implement industry-standard security measures to protect your personal information, including encryption of sensitive data during transmission (SSL/TLS). However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website uses essential cookies to maintain your session and shopping cart. We do not use third-party tracking cookies for advertising purposes. You may configure your browser to block cookies, though this may affect site functionality.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please email us at info@ghfugu.com.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you services. Order records are retained for a minimum of 6 years for tax and legal compliance purposes. You may request account deletion at any time.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at info@ghfugu.com.